PFE will continue to provide superior technical training on our entire product range. 2008 promises to be a very exciting year with the launch of new PFE products and services.

General Information

Training is provided at no cost to all “current sales” dealers who have purchased equipment in the past 12 months. Those dealers who have not purchased equipment in the past 12 months must pay for classes in advance. The training fee for a 5 Day Class is $1000 / 4 Day class is $800 / 3 Day class is $600 / 1 Day class is $200. Payment for classes can be made via credit card, P.O. Number, or company check.

Dealers may request an addition to the training schedule in any open calendar space. We require two seats be filled in order to conduct a class. We will attempt to fill two seats to the best of our ability. However, if two seats cannot be filled the requested addition will be cancelled.

Classes are filled on a first request - first confirmed basis. Dealers finishing the complete registration process and in receipt of a confirmation have priority. ALL classes have a six (6)-technician attendance limit. Please DO NOT make any travel arrangements (which cannot be altered) prior to receiving a registration confirmation from PFE.

Technicians must attend the full course and pass a written and diagnostic review of course content to obtain factory certification.

It is the responsibility of the Dealer / Dealer Service Manager to make sure the attending Technician has the proper basic training, education and skills to master the materials taught during the course.

• Adequate Reading and Reading Comprehension Skills
• Electronics (Basic Electronics / Schematic Reading / Digital Volt Meter)
• Mechanics (Basic Mechanics / Tools - Gears / Pulleys / Motors / Clutches / Brakes)
• Computer Skills *(Automailer 5 Plus - XP Operating System / File Management / Program Installation / Driver Installation)
• Basic Folder / Inserter Knowledge

  It is recommended that technicians arrive on the evening prior to the scheduled start date. It is the responsibility of the technicians arriving late to arrange with the instructor to make up for lost time. Each technician must arrange for their own transportation to and from the airport and between the Hotel & PFE (Hotels are not within walking distance of the Training Facility). We are unable to provide any shuttle services. Do NOT make return flight bookings any earlier than 7PM on the last day of class. Classes are scheduled to end at 5:00PM on the last day; flights should be arranged accordingly.

• Printed Training Service Manuals are provided to students during the course. These are theirs to keep for future reference.
• At the end of the training class, each student will be given a CD containing the Service Manual in PDF format.
• Lunches are provided by PFE during the entire length of the course.
• DO NOT bring tools or test equipment to class. All necessary tools will be provided to students for the duration of the course.
• Automailer 5 Plus Training – Mandatory to bring a Laptop to this Training Class.
• Maximailer Training – Mandatory to bring a Laptop to this Training Class.
• Minimailer 4 Plus Training – Mandatory to bring a Laptop to this Training Class.
• Laptops – Must be Pentium II or Celeron class processor, 128MB RAM, at least 400MB free disk space.
• Changes – cancellations or substitutions must be received no less than 7 days prior to the scheduled class to avoid additional fees.
• Cancellation Fees – If cancellations are received less than one week prior to the scheduled class, a $150 fee will be charged.
• Dress – Please dress comfortably. Casual dress, such as Khakis, golf shirts, etc. is appropriate. NO JEANS or T-SHIRTS PLEASE. (If attending a class that is conducted through Friday you may opt to wear Jeans on that Friday).
• Focus – Please come to class prepared to focus entirely on the training event. Successful completion and certification of the course is dependent upon you passing both a written and diagnostic examination. During the course you will be given evening (after class) reading and study assignments.
• Schedule – All classes begin promptly at 9:00AM EST (Monday through Friday). Please be on time to ensure that you are here for all training material presented in the course.
• CLASS ENDS at 5:00PM EST DAILY. DO NOT SCHEDULE RETURN FLIGHTS OR DEPARTURES ANY EARLIER THAN 7:00PM EST.
• Cell Phones & Pagers – must be turned off during class sessions.

Rick DeJager
Technical Services Operations Manager
PFE International Inc.
195 Chastain Meadows Ct NW Ste 112, Kennesaw, GA 30144-3709
(770) 426-4944 Ext. 6116 Fax (770) 426-5183 rdejager@pfeinc.com